Frequently Asked Questions

Our fully equipped mobile teams come to you and all repairs are done on site within Gauteng.

Workshops are expensive and the cost of one is usually transferred to the customer by and increased labour rate. 

SMS/ Whatsapp the vehicle details (license disk) and your email address to 0840735002/0626164031

Vehicle details required

  • Vehicle make
  • Model
  • Engine capacity
  • Fuel type
  • Year model
  • Engine number 
  • VIN number

The engine & VIN number are on the license disk. To save time, whatsapp a picture of the license disk.

Our various suppliers use different methods to identify the correct part. The above information usually is enough to source the correct part.

In rare instances the suppliers do need a sample of a part to give a price.

   

Convenience comes at a cost to us all. The call out fee covers our fuel spend, travel time, vehicle wear & tear. We spend money getting to you.

The call out fee isn’t all about us though.

The call out fee includes vehicle computer diagnostics valued at R300.00 and includes 30 minutes fault assessment labour valued at R197.50. 

See below for more info on our rates. 

Call out @ R550.00, includes 30minutes assessment labour and free computer diagnostics.

Labour (Mechanical) @ R395.00 per hour or part thereof.

Labour (Electrical) @ R495.00 per hour or part thereof.

Special rates apply for heavy vehicles aboive 1.4999 tons

After hours, public holidays & Sunday rates:

Call out R750.00 includes diagnostics, excludes assessment labour.

Labour (mechanical) @ R500.00 per hour or part there of from minute 1.

Labour (electrical) @ R600.00 per hour or part thereof, from minute 1.

 

Click on the link below to make a booking

https://mikesautoclinic.appointlet.com

OR

SMS or whatsapp the address to 0840735002/ 0626164031 to confirm the booking. Once received a date and time will be confirmed.

We work on a first come first serve basis with pre arranged bookings. If there is a gap and are able to assist on the same day we will let you know.

Yes. All work comes with a 6 month / 5000km warranty provided that we supplied all parts and the advised repair method was followed.

Yes. You can supply your own parts but no warranty is given. 

No. The booking is confirmed by sending your address. 

Cash, card, EFT, E-wallet

Yes. We do offer card facilities that accept credit cards.

Yes. To reduce our impact on the environment, all invoicing is done electronically. Please supply your email address to receive estimates and invoices.

A minor service includes:

  • Oil filter
  • Oil
  • Diagnostics (included in call out fee)
  • Clear service light (included in call out fee)
  • Vehicle inspection & feedback (included in call out fee)

A major service includes:

  • Oil filter
  • Oil
  • Air filter
  • Fuel filter (if not intank)
  • Spark plugs (if petrol)
  • Clear service light (included in call out fee)
  • Diagnostics (included in call out fee)
  • Vehicle inspection & feedback (included in call out fee)